Summary职务概括：The Customer Service & Graphic Design person is responsible for providing effective customer & design service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.The areas that you support will be Graphic products.客户服务人员的职责是通过对公司产品和工具的深入了解和掌握，为公司内外部客户提供准确高效的客户服务，并促进和带动团队成员直接的沟通和协同合作。你负责的部分为薄膜开关产品。Duties and Responsibilities:具体职务内容：· Deal directly with customers and suppliers either by telephone, electronically or face to face与客户及供应商之间通过电话，电子邮件，及面对面的沟通和协作· Obtain and evaluate all relevant information to handle product and service inquiries· Process design drawings, RFQs, orders, forms, applications and requests及时处理设计图纸，询盘，订单，和各类报告，申请表等其他信息· Fully implement customer requirements and adapt to changing marketplace demands彻底贯彻客户的要求并及时根据市场变化作出相应调整· Co-ordinate with suppliers and logistics partners to ensure on-time and on-spec delivery of orders与供应商和物流公司沟通联络，确保准时准确的定单交货· Demonstrate goals and progress in weekly and monthly reviews在周结和月结的汇报中总结取得的成绩和下阶段的目标· Analyse and evaluate design artwork for our customers分析和审核客户设计产品图纸Key Competencies: 个人素质需求：· 1-year work experience in related industries在平面设计、薄膜开关或相关行业一年以上工作经验· ability to understand customer drawing requirements and evaluate design drawings for accuracy and feasibility理解客户产品设计图纸和要求，审核设计图纸的准确性与可行性的能力· communication skills – especially good listening skills沟通能力-特别是优秀的理解和聆听的能力· excellent English reading and writing skills优秀的英语阅读和理解能力· ability to utilize available tools such as search engines and social networks to expand customer base利用所有工具（包括搜索引擎和社交网络）开发新的客户资源的能力· computer software skills – CorelDraw graphic suite (Graphic design software). Microsoft Office required, ERP system preferred熟练使用CorelDraw（平面设计软件）和Office（电脑办公软件），熟练使用ERP（企业资源规划软件）者优先· outgoing personality with high stress tolerance外向型性格，抗压力强· time management skills - able to complete tasks in a timely manner良好的时间管理能力-能够准时完成布置的任务· team player - comfortable working in a team environment具有团队精神 - 适应团队的工作环境· problem analysis and problem-solving skills分析与解决复杂问题的能力· attention to detail and accuracy做事细心，追求精确，在意细节· stress tolerance - able to perform under pressure and tight deadlines抗压力-能够在压力下高效工作· strong drive to learn, improve, and succeed想要学习，进步，和成功的进取精神
Entech Electronics (Trade) Shenzhen Co. Ltd. is a wholly foreign-owned enterprise and is owned by an Australian company called Entech Group Pty. Ltd. Entech Electronics (Trade) Shenzhen Co. Ltd. was established in Oct.2007 and is located in Jin Li Technology Park in Grand Industrial Zone of Ping Shan Town, Long Gang District of Shen Zhen City. Entech Electronics also has offices and factories located in the USA, United Kingdom, New Zealand and Australia. For more than 20 years Entech Electronics has supplied electronic products and services to a wide range of International customers in many industries such as Defence, Telecommunications, Automotive and Industrial Automation. Entech Electronics offers a comprehensive range of electronic and engineering related products and services including: -Contract Manufacturing and Assembly -Component procurement and project management -Printed Circuit Boards -Keyboards and input devices -Graphic design and screen printed products -Plastic and metal products -Engineering and product design The future plan for Entech Electronics is to grow a successful business within China that will benefit the lives of all employees and shareholders.